What do we mean by ‘rejuvenation'?

Rejuvenation is a complete steam- cleaning process where the fill and the casing are cleaned separately in our specialised machine imported into Australia from Germany. The fill(the feather/down) is taken from the cover, cleaned and "re-lofted"(see glossary) through the rejuvenation process.We recommend you rejuvenate every two years as this covers our ten year warranty

How is it done?

When you bring an item in for rejuvenation we will professionally assess it for fill content and for the quality of casing as a new one may be necessary. (Please Note We always provide a new casing for pillows). The top of the quilt might be dirty or grubby but coffee, wine and sweat stains will usually come out no matter how bad.... so don't be embarrassed about bringing in your quilt...we really have seen everything!!

We then look at both ends of the quilt where most of wear and tear occurs as this is a good indication as to whether the casing will survive the rejuvenation process. We look to see if the channels are ‘blown out' (i.e the stitching is gone). All our SnuggleDown quilts are a channelled construction as this makes the rejuvenation process more efficient and easier for top ups etc.

Other quilts such as box or cassette can be rejuvenated as well and we will discuss this with you when you bring it to us. We then begin the rejuvenation process. Very simply, we remove the fill, weigh it and place into the rejuvenation machine where it goes through a complete steam cycle which cleans and relofts the filling without any chemicals being used. Meanwhile, we soak your quilt casing using natural eucalyptus oil. The casing is then laundered and dried. The final stage is to put the cleaned fill back into the casing..at this stage we "top-up" and you have a completely rejuvenated quilt. . Remember, we weighed the fill as we normally "top up" with at least 100gm of additional fill of the same type and quality. You will feel as if you have brand new quilt as with our process, you never need to buy a new quilt again!! It is truly worth your initial investment as the fill can last forever.

How long does it take?

If you bring it into our retail outlet at Shop 2/14 Channel Highway Kingston before 11am, you can pick it up the same day. We also have pick up and delivery service and a courier service Australia wide.